Terms & Conditions

Terms and Conditions

Proprietorship information

We are Regal Food Products Group PLC, Regal House, Wallis Street, Bradford, West Yorkshire, BD8 9RR, UK. Tel: +44 (0) 1274 493200 ; FAX: +44 (0) 1274 492277: info@rfplc.com and any reference to “we” or “us” or “our” shall be construed accordingly. We own and operate this website. “You” and “your” means a user of the registration service on this website.

Intellectual Property Rights

“REGAL FOOD PRODUCTS”, “REGAL BAKERY”, “REGAL FINE FOODS” “WWW.SHOPATREGAL.COM”, “REGAL SWEETS & SNACKS” and “REGAL FOODS” is copyright and/or registered trademarks in the United Kingdom, the EU and the United States and elsewhere and these intellectual property rights are the sole and exclusive property of Regal Food Products Group PLC and may not be used in any way by anyone anywhere.

This website design, which is copyright, the REGAL trade marks, text, graphics and the selection and arrangement of such material and any computer programs or databases relating to the website are owned by us and cannot be used for any purpose other than the limited downloading exercise referred to below. 

Acceptance of our Terms of Business

Regal Food Products Group PLC in its presence on the Internet have taken every care in the preparation of the content of this website. However, to the extent permitted by applicable law, Regal Food Products Group PLC do not represent or warrant the accuracy or reliability of any of the information or content about the Products, goods or services, software or advertisements (together, referred to as the “Materials”) contained on, distributed through, or linked, downloaded or accessed from this website (the “Service”). 

Regal Food Products Group PLC reserves the right in its sole discretion, but without any obligation to make amendments or improvements to, or withdraw or correct any error or omission in any portion of the Service or any Materials without notice. We reserve at our absolute discretion the right to vary these Terms of Business and any other basis upon which this website is to be used. As such, we suggest that you consult periodically this portion of the website so as to check for any changes but please note that your use of the website will be deemed to mean that you have accepted whatever Terms of Business prevail at the time of such usage of the website as implying that you accept the basis upon which we want our website used.

The Materials and the Service are intended solely for personal, non-commercial use and are displayed solely for the purposes of promoting our products and services. You may copy by way of downloading the contents and the Materials and the Service displayed on this site but only for such personal, non-commercial use and only then provided you do not modify, obscure, or delete any copyright or other propriety notices on the site. No right, title or interest in the Materials or software is transferred to you as a result of any such copying and, save for such downloading, you may not reproduce or publish, transmit, distribute, display, modify or else sell or otherwise exploit any such downloaded material in any way, in whole or in part, any of the contents, this site, or any related computer programs and databases.

We may at any time and at our absolute discretion, notify you by e-mail, fax or any other suitable means of communication, that we require you to desist forthwith from using this website and upon receipt of such notice, you will promptly cease use of the website and destroy all materials downloaded or otherwise obtained from this site in your then possession, custody or control, as well as all copies of such materials. 
While we take all reasonable steps to exclude viruses from this website, we cannot ensure such steps will be successful and we do not accept any liability for the spread of any viruses. You are recommended to take all appropriate safeguards before downloading information from this website. 
The prices and availability of any promotions, goods, services advertised on this website are all subject to change without notice. Whilst we take all reasonable efforts to keep this website up to date, the material displayed is provided only by way of information and may need to be confirmed through our Head Office. The Materials and the Services contained in our website are provided without warranties of any kind, either express or implied and all liability is excluded to the fullest extent permissible under the laws of England and Wales.

We have taken considerable care in presenting the Products on our website as accurately as possible. However, the images you see will depend on your monitor’s display and colour capabilities. We are, therefore, unable to guarantee that the Product images you see are an accurate representation of the actual merchandise.

Customer Indemnity

You agree to defend, indemnify and hold us harmless from and against any and all claims, damages, costs and expenses, including any legal costs on a full indemnity basis, arising from or related to your breach of any of these terms.

Disclaimer of Liability

To the fullest extent permitted by applicable laws, Regal Food Products Group PLC hereby excludes liability for any claims, losses, demands or damages of any kind whatsoever with respect to the Service or the Materials including, without limitation, direct, indirect, incidental or consequential losses or damages, whether arising from loss of profits, loss of revenue, loss of data, loss of use or otherwise and whether or not the possibility of such loss has been notified to Regal Food Products Group PLC. The foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise. However, if you are a consumer your statutory rights are not affected.

We shall not be liable for any loss, damage or injury resulting from your access to, or inability to access this website, or from your reliance on any information contained in this website.

All information or content transmitted by online invitations or e-mail are the responsibility of you, the sender. You confirm that by using this service you will not transmit any material, which could be considered illegal, defamatory, offensive, obscene, confidential or otherwise objectionable. Neither Regal Food Products Group PLC can be held liable either directly or indirectly for the content of any invitation or e-mail, nor for any loss nor damage of any kind, which you may incur as the result of your use of this service. You hereby agree to indemnify Regal Food Products Group PLC for any such loss, which may have occurred. 

These disclaimers and exclusions shall be governed by and construed in accordance with English law and the English courts shall have the exclusive rights to determine any dispute concerning the use of this website. If any provision of these disclaimers and exclusions shall be held by any court of law to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.


We are firmly committed to and wish to protect your privacy and information and to provide a safe and secure site for electronic commerce transactions and as a result have created this privacy and security policy. We will treat as confidential all of the personal information you give to us when you register with us using the facility on this website. This includes your name, address, e-mail address, telephone and fax contact numbers, gender, date of birth. 
All transactions you enter into with us through our website and all information you provide to us either on the www.shopatregal.com website, by e-mail or through any other means of communication is entered into with and held by Regal Food Products Group PLC.

Security of Transactions

Regal Food Products Group PLC take your security very seriously and will encrypt consumer data, such as debit or credit card numbers, when you order directly through the website. We transfer the encrypted data over the Internet using secure socket layer (SSL) technology so that your online shopping experience is safe and secure.

Security of Email Correspondence

Our website also invites you to contact us via e-mail. E-mail correspondence is free format text and cannot be encrypted. Therefore, it is not a secure means of communication. Please do not send sensitive information, such as credit card information, by e-mail.

Internet Security

Please note that by entering our website you have to provide us with personal details about yourself. Although we take reasonable precautions to secure any personal data against loss, misuse and alteration, please note that it is not possible to absolutely guarantee the security of transmissions over the Internet so please when using our website, we urge you to exercise appropriate discretion. Please read the section on the Data Protection Legislation below. 

How do we keep your information up to date?

We endeavour to keep all information received from you, which we hold as accurate as possible and up to date. You may write to us at Regal Food Products Group PLC, Regal House, Wallis Street, Bradford, West Yorkshire, BD8 9RR. Tel: +44 (0) 1274 493200; FAX: +44 (0)1274 492 277 or e-mail us on info@rfplc.comto notify us of any changes to the information you have previously given to us or if you are aware of any inaccuracy in the information we hold about you.

Who at Regal Food Products Group PLC can see your information?

All information submitted to us by you is available to Regal Food Products Group PLC employees managing and using this information, but otherwise is kept confidential from other members of our staff.

Do we share your information with others?

We may need to pass your information on to others solely to enable us to provide you with the goods or services you have ordered or requested from us or otherwise in connection with our relationship with you.

What do we do with your information?

The personal information given to us by you will be used to assist us in providing you with marketing material, including information about special offers, in-store events and promotions, the goods or services you have ordered from us or otherwise in connection with your relationship with us, as well as providing you with information regarding the areas of our products that you have indicated are of interest to you. We will contact you by e-mail, post or telephone using the contact details given to us.

Other than any agent appointed by us who will store the personal information provided by you, Regal Food Products Group PLC will not share your individual personal information with any third party without your prior permission.

How can you stop receiving marketing communications from us?

If you are on our e-mail mailing list you may have received e-mails from us about our products, special offers, and other promotional material. You have a right at any time to request us to stop sending you marketing information and to remove your name from our mailing list. Every e-mail we send contains an easy, automated way for you to cease receiving e-mails from us. If you wish to remove your name from our mailing list, simply follow the instructions at the end of any e-mail sent by us or write to us at Regal Food Products Group PLC, Regal House, Wallis Street, Bradford, West Yorkshire, BD8 9RR, UK; FAX: +44 (0)1274 492 277.

Telephone calls with us

As is the case with many high profile organisations, communications with Regal Food Products Group PLC by telephone may be recorded for the purposes of training or monitoring our customer service standards and for security. 

Data Protection Legislation

The Data Protection Act 1998 protects your personal information in the United Kingdom. You have the right to request in writing to receive a copy of the personal information held by Regal Food Products Group PLC and the source of the personal information. We may charge a £10.00 fee for providing the personal information to you. Please write to: Customer Services, Regal Food Products Group PLC, Regal House, Wallis Street, Bradford, West Yorkshire, BD8 9RR, UK; FAX: +44 (0)1274 492 277
; enclosing your cheque or postal order for £10.00 made payable to “Regal Food Products Group PLC.”